Documentation

Thank you so much for purchasing our item from themeforest.


Theme Requirements

To use Avanam, you must be running:

  1. WordPress 5.5 or higher
  2. PHP 7.x – 8.x
  3. MySQL 5 or higher

We have tested it with Mac, Windows, and Linux. Below is a list of items you should ensure your host can comply with.

  1. Check to ensure that your web host has the minimum requirements to run WordPress.
  2. Always make sure they are running the latest version of WordPress.
  3. You can download the latest release of WordPress from the official.
  4. Always create secure passwords for FTP and Database.

Hosting is more secure when PHP applications, like WordPress, are running using your account’s username instead of the server’s default shared username (www or www-data). The most common way for hosting companies to do this is by using PHP. Just ask your potential host if they run PHP or something similar.


Recommended PHP Configuration Limits

Many issues that you may run into such as white screen, demo content fails when importing, empty page content, and other similar issues are all related to low PHP configuration limits. The solution is to increase the PHP limits. You can do this on your own, or contact your web host and ask them to increase those limits to a minimum as follows:

  1. max_execution_time 300
  2. memory_limit 512M
  3. post_max_size 512M
  4. upload_max_filesize 512M

My purchase code

Let us show you how to get your license/purchase code.

If you purchased from themeforest.net

  1. Go to your account >> Download >> click on License certificate and purchase code.
  2. Open the text file and look for “Item Purchase Code”.


Installation

You may also follow this video tutorial for installation. https://templatemela.com/documentation/wordpress/installation/theme-installation/

Or

Follow the steps below to setup your site template:

  1. Step 1: Log in to the WordPress Dashboard.
  2. Step 2: From Plugins -> Add New upload the attached zip files.
    • TemplateMela Core – Plugin for the TemplateMela Theme.
    • TemplateMela Theme – ThemeName
  3. Step 3: From TemplateMela > Getting Started this section will lead you through the steps to install the demo with One-click Import.


Step 4: A block for Starting will be shown.


Step 5: Then install required theme.


Step 6: Then install required plugin.


Step 7: Then import content.


Note: After import if it does not look like a demo, then follow Steps 8 and 9. Also check Common installation issues.

Step 8:

  1. Go To WP Dashboard – Elementor – Tools – And click on the “Regenerate CSS & Data“. If it does not work follow below method.
  2. Update Elementor: Edit your home page with Elementor, make a small update and click the Update button to save your settings, then Regenerate CSS again.

Step 9:

  1. Go To WP Dashboard – Woocommerce – Status – Tools
    • Clear template cache > Click on Clear button
    • Product lookup tables > Click on Regenrate button
    • Term counts > Click on Recount terms button
    • Update database > Click on Update database button


You are good to go for adding your content now!


Common installation issues

Fix CSS Not Working

Occasionally some CSS may not appear immediately after importing content to your website. Below are a few common solutions to help with this:

How to fix it?

  1. Regenerating CSS: This can easily be fixed by going to WP admin > Elementor > Tools > Regenerate CSS. Then, you can clear the cache (WP cache and browser cache) and refresh the page. If this does not work follow next step.
  2. Update Elementor: Edit your home page with Elementor, make a small update and click the Update button to save your settings, then Regenerate CSS again.
  3. Clearing Site Cache: Check if you have any caching plugins on your site or any server level caching enabled. Clear those caches and check your site.
  4. Clearing Browser Cache: Clear Browser cache or check the site in a private/incognito window.
  5. Multiple Builders: If you are using another page builder alongside Elementor, it can override the content you have made with the builder and hence it stops from displaying the changes. To solve this issue, save the template and then add it on to a new page and it will resolve the problem.


Fix Categories Not Working

Occasionally categories drop down may not appear immediately after importing content to your website. Below are a few common solutions to help with this:

How to fix it?

  1. Go To WP Dashboard – Woocommerce – Status – Tools
    • Clear template cache > Click on Clear button
    • Product lookup tables > Click on Regenrate button
    • Term counts > Click on Recount terms button
    • Update database > Click on Update database button

If you run into trouble when installing “Theme”, Please contact us for support.


Advanced Settings

You can check our online documentation for Advanced Settings:


Support

Each comes with 6 months of support.

  1. If you choose to not extend your support, you will still be able to submit bug reports via email or item comments and still have access to our online documentation, knowledge base and video tutorials.
  2. We are not able to provide support for code customizations or third-party plugins.
  1. Envato clarifies the item support policy here.
  2. We have an advanced, secure ticket system to handle your requests. Support is limited to questions regarding the theme’s features or issues that are related to the theme.

If you need help with anything other than minor customization of your theme, we suggest enlisting the help of a developer/freelancer.

We are located in GMT +5:30 time zone and we answer all questions within 12-24 hours in weekdays. In some rare cases the waiting time can be to 48 hours. (except holiday seasons which might take longer).

Note: While we aim to provide the best support possible, please keep in mind that it only extends to verified buyers and only to issues related to our template like bugs and errors. Custom modifications or third party module implementations are not included.


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Source & Credits

WordPress Theme:

Images:

Fonts:

Scripts: